Integrated System

Integrated System

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Case Study

Integrated System

Injured Worker Case Management, Request Processing, and Reporting System
Cognisun Portfolio

For the Department of Financial Services, Division of Workers’ Compensation, Florida

Client Background

Client Background

  • Division of Workers’ Compensation is part of the Florida Department of Financial Services.
  • The division provides education and information to all the stakeholders about their rights and responsibilities.
  • Responsible to create unparalleled real-time workers’ compensation information environment and measure the health of the workers’ compensation system.
  • Our client is also responsible to receive requests, petitions or grievances from various stakeholders and addresses them.
  • Our client ensures that injured workers’ get the disability claims or medical payment that they are entitled to within the time limits set by Florida Workers’ Compensation laws.

Business Challenges & Needs

  • Client required product maintenance and enhancements to address the changing legislative and administrative requirements
  • Required to implement application security at both form and field level.
  • The legacy application was an n tier Client Server application developed in PowerBuilder. The client required the application to be converted into a web application using .NET technologies while retaining all the existing functionalities.
  • Additional requirements of a plethora of operational and executive reports to address new business needs Client required several automated batch jobs to carry out routine business operations
Client Background
Client Background

Solution Overview

  • A multi-tiered web application with intuitive user interface developed using .NET technologies in conjunction with Dev Express tool.
  • Use of DB2 and SQL Server databases in the back end.
  • Comprehensive and versatile reports running in SQL Server Reporting System (SSRS) environment
  • Leveraged SMTP email messaging to send communications to injured employees, agency task force, and other stake holders.
  • Extensive use of data batch jobs and data warehousing to ensure optimal performance in transaction processing and reporting

Key Technologies








Highlights & Benefits

Solution Highlights

  • Improved security, data reliability, and user experience.
  • Wide scale integration with a bevy of existing software systems at the division

Business Benefits

  • Help the division achieve substantial cost saving due to streamlined business operations eliminating duplication of efforts.
  • Replacing the paper mails with e-mails resulted in significant cost saving with increased efficiency.
  • Increased user satisfaction due to faster system performance and intuitive interface

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