Today, organizations are so globally dispersed that a versatile IT environment is mandatory to enable effective collaboration across geographies and business units. Cognisun has extensive experience in designing dynamic systems and driving end-to-end transformation programs.

Client Challenges

  • Integrating globally distributed IT organizations
  • Managing risks and redundancies, especially in merger and acquisition scenarios
  • Aligning with partner operations with different maturity levels
  • Aligning multi-location, multi-vendor environments while ensuring regulatory compliance
  • Optimizing IT costs, while maintaining high customer satisfaction
  • Reducing time-to-market for new products and services
  • Improving delivery efficiency

What Cognisun Provides

We leverage our ready-to-use process frameworks to deliver accelerated results, improved productivity and shortened time-to-market. Our services include the following:

  • Agile Services: Delivering process transformation solutions using Agile concepts and practices to improve business-IT alignment, productivity and time-to-market
  • IT Process Excellence: Establishing IT as a trustworthy and effective business partner by efficiently delivering IT solutions while optimizing IT costs
  • IT Service Excellence: Ensuring timely delivery, optimizing IT costs and reducing Total Cost of Ownership (TCO)
  • Lean Advisory Services: Applying a unique value chain approach to uncover waste and variation traps in your organization

Business Value

Cognisun’s IT Process and Service Management solutions will help you reduce costs and improve the quality of your services to consistently deliver measurable business results, including the following:

  • Improved product, service and process stability
  • Standardized processes across your organization and partners
  • Improved availability of business critical services
  • Informed and timely decision making
  • Improved risk management
  • Accelerated business agility and speed-to-market
  • Optimized IT maintenance costs